WHAT WE COLLECT
We may collect the following information:
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Sale goods will not be accepted for return or credit.
Please see the section below in relation to the return of Special Orders.
The terms offered in this policy are in addition to any statutory rights you may have.
List of Cookies we Collect
|Cookie Name||Cookie Description|
|CART||The association with the customer’s shopping cart, A grouping of products that the customer wishes to purchase at the end of their shopping session.|
|CATEGORY_INFO||Stores the category (A set of products that share particular characteristics or attributes) info on the page to load pages faster.|
|COMPARE||The items in the customer’s Compare Products list.|
|CUSTOMER||An encrypted version of the shopper’s customer ID.|
|CUSTOMER_AUTH||Indicates if the customer are currently logged in to the store.|
|CUSTOMER_INFO||An encrypted version of the shopper’s customer group.|
|EXTERNAL_NO_CACHE||Indicates if caching is disabled or enabled.|
|FRONTEND||The customer’s session ID.|
|GUEST-VIEW||Determines if guests can edit their orders.|
|LAST_CATEGORY||The last category visited by the shopper.|
|LAST_PRODUCT||The most recent product viewed by the shopper.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates if the cache can be used to store information.|
|PERSISTENT_SHOPPING_CART||A link to information about the shopper’s cart and viewing history.|
|RECENTLYCOMPARED||Items recently compared b the shopper.|
|STF||Information on products the shopper has emailed to friends.|
|STORE||The store view or language chosen by the shopper.|
|USER_ALLOWED_SAVE_COOKIE||Indicates if the shopper allows cookies to be saved.|
|VIEWED_PRODUCT_IDS||The products recently viewed by the shopper.|
|WISHLIST||An encrypted list of products added to the shopper’s wishlist.|
|WISHLIST_CNT||The number of items in the shopper’s wishlist.|